ASA5555-K9 - Cisco ASA 5500 Series 8-Ports 10/100/1000BASE-T Ethernet Rack-mountable Firewall Appliance

About Cisco ASA5555-K9, 2000 Mbit/s, 4000 Mbit/s, 700 Mbit/s, 1300 Mbit/s, 458 BTU/h, 67.9 dB

Cisco ASA5555-K9. Firewall throughput: 2000 Mbit/s, Maximum data transfer rate: 4000 Mbit/s, VPN throughput: 700 Mbit/s. Heat dissipation: 458 BTU/h, Noise level: 67.9 dB. Security algorithms: 3DES, VPN support: 3DES/AES. Connectivity technology: Wired. Internal memory: 16384 MB

Problem Description

ASA 5500-X security appliances that shipped from March 16, 2012 through June 11, 2012 contain the incorrect factory default configuration. This requires the user to follow special procedures for system initialization.

Background

The ASA 5500-X appliances shipped from March 16, 2012 through June 11, 2012 were not loaded with the correct factory default configuration and must be initialized using special commands. The procedures contained in the Quick Start Guide are insufficient to properly initialize the affected units.

Problem Symptoms

Users attempting to initialize the affected ASA 5500-X appliances using the Quick Start Guide will observe that the management 0/0 ports are in the down/down condition. In addition, ASDM for on box management is not accessible.

Workaround/Solution

The factory default configuration can be applied using the following command:

config factory-default

Note that the ASA 5515-X appliance does not support the command above due to Cisco bug ID CSCtz73669. The unit must be restored to the factory default configuration using the command series shown below.