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  1. How many days does it take to ship goods to customers?
    Direct Macro posted this at Feb 10, 2023
    44
    Shipping takes place the same day once an order is received. That’s around 3-5 business days for ground shipping to reach fulfillment.
  2. Does your company offer overnight or two-day shipping?
    Direct Macro posted this at Feb 10, 2023
    44
    Yes, our company allows you to choose between overnight and 2-Day shipping when you’re at the checkout page.
  3. How much do I need to pay for shipping?
    Direct Macro posted this at Feb 10, 2023
    43
    The shipping cost you see on the checkout page estimates what you will pay. This figure may vary based on your item’s weight, size, and quantity of the item you have ordered.
  4. Do your printers come with ink cartridges?
    Direct Macro posted this at Feb 10, 2023
    45
    Refurbished printers do not come with ink cartridges or toners.
  5. Do you deliver my ordered items in their original retail box?
    Direct Macro posted this at Feb 10, 2023
    39
    For Brand New items, you will receive them in their original retail box. For Refurbished items, you will receive them in a Brown Box or Bulk Packaging.
  6. How do you ship your products?
    Direct Macro posted this at Feb 10, 2023
    41
    All the US and Canada based orders from DirectMacro.com are shipped via USPS, DHL and Fedex. Internal orders shipped via international courier services such as DHL, FedEx, EMS, TNT, Aramex (mainly for Africa and Middle East), and UPS (for those who have a UPS account).
  7. Who is responsible for customs clearance on international orders?
    Direct Macro posted this at Feb 10, 2023
    43
    For international orders from DirectMacro.com, it is important to be aware of the customs clearance requirements in your country, including any applicable taxes and policies. With over 5 years of experience, we have a successful track record of over 99.9% of shipments passing customs without ...
  8. How much tax we need to pay?
    Direct Macro posted this at Feb 10, 2023
    42
    The price listed by DirectMacro.com does not cover any local import taxes or duties imposed by the buyer's country. These taxes and duties vary based on the value and type of goods, so it is important to be aware of the declared value and contents on the shipment invoice. Router-switch.com can ...

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