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  1. How to cancel an order before payment and after payment?
    Direct Macro posted this at Feb 10, 2023
    45
    Cancellation before PaymentIf you have not paid for your order yet, there is no need to contact us to cancel it. We ignore all orders until a matching payment is received. So if you haven't paid, it doesn’t matter, we are not processing your order. If your order or invoice is more than a ...
  2. How can I resolve issues while using the products I ordered?
    Direct Macro posted this at Feb 10, 2023
    42
    First, refer to the English manual that came with the product or search for online manuals. Additionally, you can seek advice from our Technical Support team. If you need further assistance, please feel free to contact us.

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