Cancellation before Payment
- If you have not paid for your order yet, there is no need to contact us to cancel it.
- We ignore all orders until a matching payment is received. So if you haven't paid, it doesn’t matter, we are not processing your order.
- If your order or invoice is over a week old, you may need to place a new order due to possible price and shipping changes.
Withdrawing an order after Payment
- If you have already paid for an order and want to cancel it, please contact us as soon as possible.
- Orders cannot be canceled once they have shipped.
- Refunds for canceled orders may take several business days to process.
