How to cancel an order before payment and after payment?

Cancellation before Payment
If you have not paid for your order yet, there is no need to contact us to cancel it.

We ignore all orders until a matching payment is received. So if you haven't paid, it doesn’t matter, we are not processing your order.

If your order or invoice is more than a week old please note you may not be able to "reactivate" it by sending a payment, because the prices of the items may have changed as well as the shipping rates and market price fluctuation. You may need to repeat the order with a new order.

Withdrawing an order after Payment
· If you have already paid for an order and want to cancel it, please contact us as soon as possible.

Categories: Returns Customer Support