What does my order status mean?

Your order status can be as follows:


  • Pending: Your order has been placed but payment hasn't been completed yet.
  • Payment Received: Your payment has been successfully processed.
  • Payment Confirmed: The payment has been verified and confirmed.
  • Payment Reviewing: There is a review process for the payment.
  • Processing: Your order is being prepared for shipment.
  • Packaging: Your items are being packed for shipping.
  • Shipped: Your order has been sent out for delivery.
  • Complete: Your order has been successfully delivered and completed.
  • Void: The transaction has been canceled or annulled.
  • Contacting Customer: There is ongoing communication with you regarding the order.
  • Order Tracing: The order is being tracked to determine its current location.
  • Cancelled: The order has been canceled and will not be fulfilled.
  • Refunded: Your payment has been refunded.
  • Repackaging: The order is being repackaged for reshipment.
  • Returned: The order has been returned to the seller.
  • Repaired: The item has undergone repairs.
  • Replaced: The item has been replaced with a new one.
  • Return-refunded: A refund has been processed for a returned item.

Each status provides insight into where your order stands in the process from purchase to delivery or resolution.

Categories: Checking Your Order